Unfortunately, when we experience trying economic times, we also see an increase in the number of scams taking place. This applies to individuals and to businesses.
Be cautious to not put yourself or your business at risk. If something sounds too good to be true, take a bit of time to do some research and never give out information that could be compromised.
A recent occurrence was a person trying to schedule exams for several patients with hearing disabilities. This person was going to pay for the exams at the time of service, but then after more communications asked if the doctor would help him out as he was going to have a problem paying for the driver that would be transporting the patients to the office. His request was to have the doctor run his credit card for the amount of the driver’s fee and for the doctor to then pay the driver (with cash). This could very well be an innocent situation, but as a business, you should never process amounts for services that you don’t provide. And it is never a good idea to try to run a credit card for more than the amount of the service and credit back in a different form of payment.
Other scams that you may hear about are:
Merchant services calling to ACCESS you credit card machine
Malware representative NOTICING a breach to your computer
Collections needing an URGENT reply
This is not a complete list but just some examples of potential “red flags”. Take a bit of time to make sure your staff knows of the potential risks and that they alert you to requests that are out of the ordinary.